After a power outage my HS-DHTGL TeraStation Live has stopped working. Initially the error it was reporting was "System error E04 : Can't Load Kernel". A forum post suggested removing the drives one at a time, which I tried and each time I started the device it reported that a disk was missing. I've now put all of th drives back into the machine and when I start it I get a "Emergency mode no array info" message.
Another forum post suggested updating the firmware, so I downloaded the latest version (hs-dhtgl-up_214_102), disabled my firewall and AV, however the update software can't find the device. The ip address of my machine is 192.168.0.2 and the device is reporting 192.168.0.8 and I can ping the terastation from my machine.
I'm a bit lost as to what to try next....
Any help much appreciated!!!!!