Can't see my LinkStation ourside of my home network

[samuelting]

   

All computers in my home network can go to buffalonas.com and see my new LinkStation drive. But all computers outside can't.

I'm sure I have followed all the instructions.

Help!

 

[JoshC]

Make sure that you have set it up like this and have ports 9000 forwarded in your router.

 

 

 

Login to the web configuration page of the LinkStation Live. Once the LinkStation Live is running firmware 2.03 or better there will be a 'Web Access' tab on the lefthand side of Web configuration page. Click on 'Web Access'->'Service Setup'. There are 8 options on this page.

Web Access Service
HTTPS/SSL Encryption
Use BuffaloNAS.com
BuffaloNAS.com Name
BuffaloNAS.com Key
DNS Hostname
Auto-Configure Firewall (UPnP)
External Port

Web Access Service needs to be set to 'enable'. HTTPS/SSL Encryption can be set to enable, or disable. If it is set to enable the connection will be slower, but it will be more secure. Use BuffaloNAS.com should also be set to enable. You will then enter something of your choosing for BuffaloNAS.com Name, and BuffaloNAS.com Key. DNS Hostname will be grayed out. Auto-Configure Firewall (UPnP) should be set to enable and External Port will be set to disable. Now click apply.

If you get an error message about UPnP you will have to set it to disable and manually setup port forwarding on your router. When Auto-Configure Firewall (UPnP) is set to disable, External Port is enable, and is recommended to be set to 9000. Click Apply again.

Keep in mind, you cannot use Admin as a username to login to Web Access. This is a security feature. You'll need to create a username on your linkstation before being able to use the web access feature. This can be done on the User Management link on the Web Configuration. Just click Add User.

You may also need to enable your folders to be visible in Web Access. This is done in the Web Access -> Folders Setup link. Click on the folder you'd like to allow for Web Access, and there will be a drop down menu. Change it from disable to Allow All Groups/Users. This allows only the username you've added to access the files. You can also set it on Allow Anonymous if you'd like anyone to be able to access it, or if you've turned on Access Restrictions on that folder, you can set it to Inherit Permissions.

Now you can goto http://BuffaloNAS.com and enter your LinkStation's Web Access Name.

[samuelting]

   

thanks for replying.

All the instructions you provided are all in the manual and I have followed it entirely but I still can't get it from outside of the network.

The only thing I don't know how to do is having ports 9000 forwarded to my router. I opened my router management page but couldn't find anything about it. here's a screen shot of it and maybe you can point it out quickly:

http://www.samwin.com/temp/attrouter.gif

 

Thanks

Sam

[JoshC]

Im not 100% sure but it might be that your double natting which means your passing through two firewalls.  Private message me your buffalonas.com name and Ill check it on my end.

[vkhura]

Was this thread solved?

 

I am also facing the same problem, have already done port forwarding. Within my network I can access my NAS using WAN IP address as well as through buffalonas.com, however the same doesn't work from outside network.

 

The only way I have been able to access my NAS from outside network is using FTP.

 

Any help is really appreciated.

?

[joe_steele]

I had the same problem all morning.  I finally changed my port settings on my dd-wrt router "port from" 9000 and "port to" 9000.  I had them at 9000 and 9009.  That change allows me to view the NAS from outside my local network.  Hope this helps.