Are we really a week into September already with no word on the TeraStation updates? Please, as it was put in the early post 'these are commercial class devices' so why do we not get commercial (as in "we've already paid a hefty price for them") class support?
A simple "sorry all but we ran into problems and no updates yet, wish I could tell you when but I can't" would suffice. At least then we don't feel completely left out in the dark.