Jay,
If you don't have a complete list of which models will get a compatible upgrade and applicable target dates, how about a date when you will have this information? The issue for me is that in your words, you "should have something shortly to announce?." The word "should" is not a commitment that you "will" and the word "shortly" is too "subjective." I don't know what shortly means -- could mean 1 week, 1 month, etc. It is not a date I can plan around.
At a minimum, what I need from Buffalo is "We WILL provide:
1. a complete list of models, indicating those that will be upgraded and those that won't be upgraded.
2. for those models which will be upgraded, the firmware availability dates by model.
3. for those models which will not be upgraded, per peteguyton's suggestion, alternatives such as a trade-in or reuse of old drives in a newer
compatible model.
4. all of this information will be provided no later than [INSERT SPECIFIC DATE].
I think my request for a specific date when Buffalo will provide an action plan with details is a reasonable request.
Thanks,
Cindy