Let me say first that I am sorry for your lack of support from one of our techs, I will make sure that it is addressed.
As for the LS-CHL v.1 I have been told that our engineers are working on the firmware for the currently shipping models and then they will release updates for the previous generation, unfortunately, I was not given a timeline. I am going to assume that it will most likely be the end of August/early September but, again, that is an assumption. I have asked for clarification.
Again, I am sorry for your lack of support.
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