Author Topic: TeraStation HD-H1.0TGL/R5 unable to be accessed by MAC OS X Lion (10.7)  (Read 7395 times)

emnem

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Even after performing the work around (http://www.alexanderwilde.com/2011/04/os-x-lion-connection-error-with-afp-and-workaround/? ) pointed out in similar threads.  I am unable to access any data on the NAS.

 

Need either a firmware upgrade or better instructions on a workaround.

 

Any amplifying information would be appreciated.


sbayle

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I've got the original TeraStation as well and need a fix asap.


clfischer

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Terastation III (TS-RXL) here. Haven't tried the workaround but AFP definitely doesn't work with Lion and it should.


hsteveberry

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Same model and same problem. I know the TeraStation is older but i got my business on them. We need a fix.

 


uofmtiger

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I just wanted to request a fix, too.  I don't feel comfortable making the changes in terminal, so I am waiting for them to release an update.  I hate not having my NAS because my iTunes library is there.


BenFranklin1776

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Buffalo has been aware of this problem since at least March and they have done nothing about it. The problem is that  Apple disabled support for DHCAST 128 in OSX Lion and all Buffalo NAS drives need Netatalk 2.2 installed and updated to work with Time Machine. (Or Netatalk 2.1.5 source can be compiled with uams_dhx2 support.)?

 

They have acknowledged the problem on their Asian support forums: 

http://www.buffalo-asia.com/support/macosxlion/index.html#networkhdd?

 

But I was told by a Buffalo tech that the Asian support forums do not apply to products in the United States.

 

If you are a dissatisfied customer, I suggest that you contact the Better Business Bureau and notify them of false advertisement, as Buffalo clearly does not support OSX 10.3.9 and later as it claims to in its advertising. Additionally, you can rate Buffalo NAS drives as 1 star on Amazon, Newegg and Tiger Direct--citing lack of support as your reason.

 

If Buffalo does not want to support its customers, then we should not support them as a company.??


uofmtiger

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I am going to give them a couple of weeks before I go to Amazon and other review sites to trash their products.  I think they should release an update soon that at least fixes the ability to connect since there is already a way to fix it if you want to mess with terminal settings.  Surely, a script that can handle this should not be that much of a problem for them to produce?

 

The issue with backing up to it might be another issue all together, but I just want my iTunes library for now..which resides on my NAS.  Also, my Plex library is out there, too, so I would really like to have that resolved.   


agentlatte

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http://www.zdnet.co.uk/news/storage/2011/07/22/lion-blocks-third-party-nas-backup-40093492/?

 

Buffalo: This issue is gaining mainstream media attention.

 

While the original TeraStations are relatively old by now, thanks to their remarkable quality a large percentage are still in use. Owners of those devices will be looking to upgrade soon. If they have a choice between a device made by people who are forcing him to upgrade traumatically through their poor support, and say a competitor sold by Apple directly which will be ensured continued compatibility, which one do you think they'll choose?

 

I'm in that situation now, and hoping that Buffalo will take the relatively small amount of time and effort needed to update the SMB and AFP daemons on all TeraStation/LinkStation devices.

 

Happy and loyal customers also share their experiences with their friends ;)


BenFranklin1776

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File a complaint with the FTC and BBB here for false advertising:

 

https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en?

https://odr.bbb.org/odrweb/public/complaintlink.aspx?

 

Their NAS drives do not work with OSX Lion 10.7 or Time Machine on 10.7 but are advertised as working with any version of OSX 10.3.9 or newer. Buffalo has been aware of this issue since February and has not even released an official statement acknowledging that it is a problem or that they are working on a fix.

 

I have used Buffalo products for several years and have been very satisfied with them in the past, but I spent three weeks with their technical support and was treated as though I was an incompetent fool. I would have been fine with a reply stating "We are aware of the problem and will be releasing an update in the next 2-3 weeks" but I was told that there is no beta, there is no problem, and I don't know what I'm talking about.

 

If you don't complain, then the managers that are responsible for these screw ups will continue to provide shoddy support and ignore their customers.


krishkal

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May not be for the faint of heart, but I installed OpenTera firmware, and updated to Samba 3.0. Now I am able to read/write my TeraStation with OSX Lion. Do a google on "OpenTera" and "TeraStation Telnet firmware" and you will find it. The steps are:

 

1. Flash a new firmware with Telnet enabled from here: http://homepage.ntlworld.com/itimpi/telnet.htm?

2. Install the OpenTera v5 upgrade, and then Samba 3 (3.0.37) from here: http://homepage.ntlworld.com/itimpi/opentera.htm?

 

I don't use the TeraStation for Time Machine, so I can't say about that. All I know is that I can now read and write to the drive, as I could before. Again, do it only if you are comfortable using Unix command line tools, as you can end up hosing your firmware if you do something wrong. Generally, it is hard to hose up your data, and flashing back to the stock firmware should put you back to where you were, BUT, as always, caveat emptor.

 

(Oh, and as a side benefit, my write throughput on TeraStation went up from about 5 MB/s to 7 MB/s as a result of the Samba upgrade)


emnem

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Looks like the above solution may be the only solution down the pike according to this list of devices that Buffalo is going to support:  http://www.buffalotech.com/files/Buffalo_products_MacOS_X_10.7_Lion.pdf?

 


uofmtiger

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Luckily, I have a Win7 PC still in the mix, so, I plan to just buy an external HD and copy everything over.  It is a major pain, but I don't see a better solution to the problem right now.  I will just keep the NAS as a backup in case/when the external drive fails.   

 


PRPechek

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Friends,

 

I answered most of these question here:

 

http://forums.buffalotech.com/t5/Storage/Mac-OS-10-7-Issues-w-Time-Machine-PLEASE-READ/td-p/74162?

 

We are working on a fix!

 

Regards,

 

Jay Pechek

Public Relations Manager

Buffalo Technology

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Office 512.349.1333 | Mobile 512.739.7275

11100 Metric Blvd Ste. 750 | Austin, TX 78758

jayp@buffalotech.com

www.buffalotech.com

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uofmtiger

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Your link does not appear to fix the issue with the TeraStation HD-H1.0TGL/R5? that this thread is discussing.  Will there be any fix for those that are still using TeraStation HD-H1.0TGL/R5??

 


pfreeman

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Re: TeraStation HD-H1.0TGL/R5 unable to be accessed by MAC OS X Lion (10.7)
« Reply #14 on: August 01, 2011, 10:57:34 am »

How did you copy the Samba files to the TS when it is read only?