Link station LS-CHL500L password error

[SAB]

Dear All

 

we have manualy reset the lstation using the function button as per manul as defalt factory. we are unable to login as admin/password which default, at the same time we can login as guest/guest. we can ping harddrive. let us know the solution.

 

 

[Jotin]

What firmware version are you running? And you follow these settings?

 

Please switch the unit to off and wait until the lights are off.

Hold the function button for 10 seconds while it is still off.

While still holding the function button after 10 seconds please flip the switch to on.

Once the function light begins to blink release the function button and press it again for one second.

Wait until the power light is solid and this will restore your unit.

This process will not delete any data and will only restore the admin password and set the IP address back to DHCP.

[SAB]

Hi firmware version is 1.21.

[Jotin]

You will want to update the firmware to 1.41. This might resolve the issue.

[SAB]

As per reset solution given below,  solution does not respond for reset of password, it give us reset of ip address from static to DHCP, we can login as guest/guest as i have alreday said in my 1st post.

[Jotin]

Then it seems like the reset process is working and someone enabled the option to not reset the admin password. If this is the case, which it sounds like it is, then there is no way to get back into the web interface.