Web Access does not work from outside

[ledeof01]

I'm having the same problems.  My setup is as follows:-

 

Comcast Business High-speed Internet with Static IP 

Comcast cable modem model SMC-D3G 

SonicWall TZ-190 Firewall

Buffalo Linkstation Pro Duo LS-W1.0TGL/R1

 

I'm a complete novice.  A local IT guy that takes care of our network took a look at it but he couldn't figure it out either.

 

In the SonicWall, he created a group under   Firewall > Services   named "Buffalo Services".  Under that group, he created two rules:-

 

Name: Buffalo TCP

Protocal: TCP

Port Range: 9000-9000

 

Name: Buffalo UDP

Protocal: UDP

Port Range: 9000-9000

 

He created the following rule under   Firewal > Access Rules:-

 

Action: Allow

From Zone: All Zones

To Zone: All Zones

Service: Buffalo Services

Source: Any

Destination: Any

Users Allowed: All

Schedule: Always On

 

The IP address for the Buffalo Linkstation is 192.168.1.80.  My SonicWall is 192.168.1.1.  After reading other posts, I checked my static IP address from Comcast using www.ipchicken.com.  It is 173.12.x.xxx.

 

I have entered the following into the Linkstation's   Web Access > Service Setup:-

 

Web Access Services: Enable

HTTPS/SSL Encription: Disable

Use BuffaloNAS.com: Enable

BuffaloNAS.com Name: myname

BuffaloNAS.com Key: mykey

DNS Hostname:

Auto-Configure Firewall (UPnP): Disable

External Port: 9000

 

Can anyone give me step-by-step instructions to get this working?  I've contacted Buffalo but they just copied/pasted the page from the  instruction book.

 

Thanks

 

Peter

[davo]

If web access it working locally but not remotely then you have not forwarded the ports on your router correctly. Contact your router provider.

[samie]

I read all about these tips and answers on how to solve this remote webaccess issues with buffalo NAS linkstation.

I also have the same problem.

 

The thing is that I really need someone to walk me through steps ,one by one to get it done. Sounds like too much ,but honestly ,I am fed up with trying and not getting it done properly .

 

Would anyone be able to walk me through setting ,which i guess wouldn't take more than 10 to 15 minutes ?

 

I have this Skype sharing option that I can show you my moves ( real time ).

 

Anyone out there ?

 

Steven

 

In Japan

[realborat]

[drmemory]

 Web Access Instructions  click here

[Texturtle]

I <span>still </span>get an IP I've never seen, like this:  98.206.xxx.xx:9000/ </p><p> </p><p>thoughts?  Thanks for your help.  </p>

That IP is likely the external (internet facing) IP address for your router/gateway. While there are a lot of very complex reasons for this, I'll just let you know that all the 192.168.x.x addresses on your internal network are never seen by devices on the internet.