Web Access proplem...another one!!

[kathyh]

I'm having trouble getting the web access to work for my linkstation...

 

It works fine locally, and also externally if i put in my external IP address and the port number. However, putting the code name into the buffalo web access page does not work. -It sends it to another IP address and port number.

Can anyone help??! I can't just enter my IP address all the time because it's not static and will change!!

Thanks,

Kathy

[davo]

Basically your routers port forwarding rule is setup incorrectly or its not handling the request properly. Its nothing to do with the Linkstation.

[kathyh]

thanks davo... that's what i gather from buffalo support...but it seems wierd to me that the router forwards it fine when you put in the external ip and the port number (from a remote location)... but it doesn't like it when the request comes via the buffalo web access page? what could be the router's problem?! any pointers on where to look for a solution? i've tried running port forwarding programs like this...http://portforward.com/ as well as manually setting it.

[davo]

is UPnP enabled or disabled on the web access setup?

[kathyh]

UPnp is enabled. But that's right, right?

[davo]

On the Linkstation no, If you're having issues, disable UPnP on the Linkstation, select manual port 9000.

 

Then forward port 9000 of TCP to the IP address of your Linkstation.

[kathyh]

Thank you so much, it works! I have talked to the tech line in the UK 3 times and each time they have insisted the settings were right and it was a problem with my router! I'm definately down as an annoying customer as they weren't too polite about it either!

Thankyou thankyou thankyou!!!

kx