Hello out there,
I am having an challenge with my Drivestation CXU2 1 TB drive. HD-CX1.0TU2
I am running Windows Vista on my Compaq laptop.
I bought the drive while I was working in Korea. I am back in Canada now and I have had some problems with it recently. The read and write speeds are excessively slow, probably a 100x slower than what it was. I can l see all the files on the drive but it takes a long time to read, write or copy them to my computer.
I have tried using a WD diagnostics software on the drive after I found out what kind of drive (WD Caviar Green) was in the external case. The diagnostics tool found that there was a problem with the USB connection. I tried using different USB cables and connecting it to different computers all with the same results.
I thought maybe there was a problem with the small card that connects to the SATA connection of the actual WD Caviar harddrive which has the power adaptor and the USB connection on it.
I took the harddrive out of the external case and put it in an external USB SATA drive reader and I am unable to see the drive in MY COMPUTER.
When I went into Computer Management into the Storage -- Disk Management options (by clicking the START button, right clicking on COMPUTER and selecting Manage), I could see the drive but it hadn't been initialized. I tried initializing it but now all the data is unallocated.
Because this didn't work I tried pluging the SATA card (that is a part of the external drive) back onto the hard drive and I can again see the files on the drive but without useable transfer speeds. I am basically back to square one.
So my questions:
Is the data on these drives accessable without the sata card included in the external drive?
If the answer is no to the above, is it possible to buy a replacement SATA card for the drive?
If the answer is no all together, what other options do I have beside sending it into Buffalo to get repaired?
Thanks a lot for any input you can give me. I appreciate it!!