Author Topic: 1 DAY OLD linkstation live, no lights but disk spinning.  (Read 1618 times)

shaunbt

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1 DAY OLD linkstation live, no lights but disk spinning.
« on: July 11, 2010, 07:03:39 PM »

hi there to everyone

wondering if someone can help me i just bought a linkstation live 500gig (ls-ch500L)network drive,which has died after 1 day,there are no lights on the front panel,however the disk and fan are working.it cannot be found in  navigator,i have not flashed the unit,it has not been dropped, i have tried connecting it to my laptop lan port,but the lan light on the back of the unit is not lit,and my laptop does not see it.i have tried holding in the function button while powering up the unit but still no luck.

thanks.

shaun.

 

 


JoshC

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Re: 1 DAY OLD linkstation live, no lights but disk spinning.
« Reply #1 on: July 12, 2010, 06:22:47 AM »

You will need to return the unit back to the retalier.  If they cannot then please contact us and we can replace the unit for you.


shaunbt

  • Calf
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  • Posts: 2
Re: 1 DAY OLD linkstation live, no lights but disk spinning.
« Reply #2 on: July 12, 2010, 04:08:58 PM »

Thanks for you reply joshc,i contacted the retailer ,who told me to return the unit to them so hopefully they will send an exchange unit out to me.i will let you know how it goes, 

thanks again.

shaun.