So, I picked up a 500GB verion of the MiniStation Metro (HD-PX500U2) having been sold on hardware encryption, rugged design, and generally favorable reviews. I plugged it into my Windows 7 laptop and the software is telling me that it doesn't support Windows 7! Really?! We're talking about a product released about half a year ago and it doesn't support Windows 7?!
Upon further investigation I found that Buffalo is releasing an updated version of the drive, HD-PXT500U2, with the same product name but different software suite compatible with Windows 7. I downloaded the new software, but it's locked from working with my drive, even though the hardware appears to be identical!
How do you justify dropping support for such a recent product? Do you realize that there are many of the units like mine in the retail channel and they are virtually indistinguishable from the new version save for a 1-letter difference in the model number? They are going to be bought and then returned by very unhappy customers for Windows 7 incompatibility ruining your brand name forever.
Are you going to release the new software for HD-PXU, or should I return my drive and steer wide and clear of Buffalo products from now on?
