Author Topic: NS-SHFT unable to backup settings of Terastation III  (Read 4458 times)

ronanian

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NS-SHFT unable to backup settings of Terastation III
« on: February 01, 2010, 10:51:50 am »
   

Buffalo Terastation III Rackmount 4TB model TS-RXL4.0TL/R5, Firmware version 1.10. I've read the instructions in nascfgsr.pdf.

NS-SHFT is able to connect to the unit and see its information. It shows me product, series, name, group, IP, subnet, MAC, firmware, and HDD used/capacity correctly.

When I click Save to backup its settings, it prompts me for the password (which I am quite sure that I'm entering correctly) and then gives me this output:


Start restoring the settings
nas_config file:
NAS1_20100108_103533.nas_configExamining NAS disc configuration...Failed
Save failed

Screenshot of NS-SHFT 

 

If there is another way to backup the settings, I would be happy to do that instead, else I'd love a way to make this work. 


tanjl

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #1 on: February 01, 2010, 08:38:07 pm »
   

 

You sure this works with Terastation III series?

 

So far, I've tested it on the Terastation Pro II & Terastation I series and it worked.

 

I'm getting errors trying to backup settings to TS-XL, not rackmount..

 

Anyway I'll be getting my TS-RX rackmount this afternoon, mayb I'll test it and let you know hw it goes.

 


ronanian

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #2 on: February 02, 2010, 02:06:08 pm »
   

I'm not sure it works with Terastation III series, but it did come preloaded on the Terastation III in \info\English\nascfgsr. Now that you mention it, I see it in the nascfgsr.pdf manual...the manual does say that it supports the TS-RXL series. It also says that it supports the TS-XL series that you're having trouble with.

 

So, in short, the answer is yes it does support the TS-RXL and TS-XL series.


ronanian

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #3 on: February 10, 2010, 09:13:18 am »
   

Bump. Anybody have any ideas?


TamazingT

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #4 on: February 10, 2010, 02:57:27 pm »
   

I tried to save the config on our 2 Terastation Duo 2TBs today for the first time and received the same error mesage.


Colin137

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #5 on: February 13, 2010, 01:19:44 pm »

NS-SHFT should work on the TS III series... it worked on my TS III FW 1.10. Make sure you get the latest version from the download page on www.buffalotech.com.


churlb

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #6 on: March 30, 2010, 09:11:58 pm »
   

I own the TS-X"6.0T"TL/R5 Terastation III model with recently updated firmware version 1.30. I am using version 1.41 of the NS-SHFT software. I used the software from the CD, the Terastation and the version I downloaded.

 

I was receiving similar results to those mentioned above using the default firmware load, 1.2.

 

Upon following the recommendations of the forum, I updated to version 1.3 (latest as of 3/30/2010).

 

{

After loading firmware 1.3, I receive an error message "Failed to save configuration"

nas_config file:

 TERA2_20100330_190839.nas_configExamining NAS disc

configuration...Failed

Save failed

}

 

Is anybody working on this problem?

 

Please post results here for everyone's benefit.

 

Thank you.

 

 


ronanian

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #7 on: April 01, 2010, 10:03:41 am »
   

I recently updated to the latest firmware (1.30) and the problem has not improved.

 

I also downloaded what I assumed was the latest version of NS-SHFT from http://www.buffalotech.com but it doesn't work. It won't even detect the NAS, unlike the version that came pre-loaded on the NAS. Looking at version numbers, the download is NOT the latest. The one you can download is v 1.415, while the one that came preloaded on my NAS is 1.502.


JoshC

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #8 on: April 02, 2010, 06:40:48 am »

ronanian

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #9 on: June 17, 2010, 11:00:22 am »

I abandoned the project for a while and came back to it today. There is a new firmware version 1.32. I installed the new firmware. I finally got it to work! :smileyhappy: I had to use the NS-SHFT version that was included with the unit, which is newer than what can be downloaded from Buffalo's website (why wouldn't they have the latest version on their site?).

 

I believe the combination of firmware version 1.32 and NS-SHFT 1.61 made it work.


billywilson

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #10 on: October 22, 2010, 02:46:20 pm »

 

I am also having this problem with NS-SHFT.  Unable to back up settings on Terastation III.  Tried NS-SHFT from downloads, which is ver# 1.41.  Is there a version of NS-SHFT that will work with Terastation III?  I need to update firmware, but don't want to risk it without backing up settings.

 

My Terastation III: TS-X2.0TX/R5

Serial: 95824791200037

Firmware version 1.10


billywilson

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Re: NS-SHFT unable to backup settings of Terastation III
« Reply #11 on: November 01, 2010, 10:55:08 am »

Following up on my earlier posting. 

 

I downloaded 2.00 CD Image for TeraStation™ III - TS-XL/R5 & TS-RXL/R5 from http://www.buffalotech.com/support/downloads.

This contained NS-SHFT 1.60 and it worked.  Was able to back up settings.

Also downloaded ver 1.41 firmware for TeraStation™ III - TS-XL/R5 & TS-RXL/R5 from http://www.buffalotech.com/support/downloads and and successfully applied it.