On my windows 10 desktop pc. My vista laptop can see it.
I have two Buffalo drives :- HD-LBU3 and HD-LX03, attached to my Windows 10 PC and they have been running well for ages, running Buffalo Backup every day.
However, a few days ago they ceased to be visible to File Explorer or the Buffalo backup software. I've tried using different USB slots (different blocks of USB3, USB2) and when I plug one in, I hear the Windows beep that says something's been connected. When I look at Settings / Other Devices, both drives are listed but each says Driver error. It is recognising a Iomega 1TB drive and a WD My Book 1TB drive.
I have plugged each of the drives into my old (Windows Vista) laptop USB2 and each is recognised by File Explorer, although it says I don’t have permission to open the “DESKTOP_… “ (3TB) or “JOHN-PC-…. (4TB) folders within BUData. That means I can’t see the date and time of the last successful Buffalo Backup run that is scheduled to run at 11:00 each day.
Drives are 3TB: HD-LB3.OTU3-EU
4TB: HD-LX4.OTU3-EU
and each one causes Windows to make a dum-di-di-dum sound as the USB is inserted and a di-di-dum when it is pulled out of my Windows 10 PC, so it knows they are there (see ref to Settings above).
There were some Windows updates installed on my Windows 10 PC on March 2nd - “feature update to Windows 10, version 20H2” and some other updates. I did uninstall the other updates but couldn’t uninstall the version 20H2 update, so I’ve reinstalled all available updates.
I suspect the problem started after these updates but, as indicated above, because I can’t see the file on the laptop I can’t tell the date of the last successful Backup file.
I have installed update KB4601382 today and Windows Update says “You’re up to date”.
I can’t back up my PC because it isn’t recognising the Buffalo drives. I want to know why my backup system has stopped working.
Advice, please.