Author Topic: Nas servers and surface pro running windows 10  (Read 161 times)

donavin410

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Nas servers and surface pro running windows 10
« on: November 17, 2020, 02:41:17 pm »
My client just purchased a new Nas server. I set it up on the network, shared a folder. I can see the folder and map the folder to all of my windows 10 based workstations running on a desktop platform. I have a windows 10 surface pro ( full version of windows) that can not see the nas server via my network but can access it via the ip address using a web browser. Is there a know issue with the way surface pro network is set up that wouldn't allow it to see the nas server?

donavin410

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Re: Nas servers and surface pro running windows 10
« Reply #1 on: November 17, 2020, 02:42:47 pm »
also I did try this even though its a new nas server, did not help
https://www.buffalotech.com/knowledge-base/windows-10-cannot-access-shares-on-nas

1000001101000

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Re: Nas servers and surface pro running windows 10
« Reply #2 on: November 17, 2020, 03:17:21 pm »
If it's new you should probably start by contacting Buffalo Support.

donavin410

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Re: Nas servers and surface pro running windows 10
« Reply #3 on: November 18, 2020, 08:41:08 am »
If it's new you should probably start by contacting Buffalo Support.

That's how i ended up here. I cant find a support number, the one listed on their website was a dead conference call number.

donavin410

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Re: Nas servers and surface pro running windows 10
« Reply #4 on: November 18, 2020, 08:41:35 am »
If it's new you should probably start by contacting Buffalo Support.

Do you know the number?

Texturtle

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Re: Nas servers and surface pro running windows 10
« Reply #5 on: November 18, 2020, 10:21:34 am »
Go here:

https://www.buffalotech.com/support

Put in the serial number for the NAS and it will give you the support options for the NAS.