Hi,
EDIT: Dang it, I KNOW that's the PW but it won't authenticate.... I'm at Firmware 1.86 if that helps at all.
First off, I apologize as this question comes up all the time (yes I actually did search.
) but can't really find anything specific on how to reset the admin password on a LS421DE unit. The manual doesn't tell me either.
So my two main questions are:
1) Will this procedure reset the admin pw to password?
switch off, hold the function button and turn on, while blinking, release and press the function again, then wait 5-10 minutes
ASSUMING the answer to that is "yes" then
2) Will using that procedure wipe the drives? (I can't afford that)
For more background and info, continue reading and I hope someone can help. My only other option is buying a new box/drives, copying what I have to the new one and then doing a full factory reset on the 421. Thanks in advance.
I have a LS421DE NAS box with 2-3TB drives in it configured in RAID 1. I bought it in 2014 and it's worked great, and still is. OK, don't laugh too hard but I can't remember the admin PW that I set on the box. I have a file with my PW's in it but the one for the LS421 isn't working. Now we use the box for ALL of our important documents, which is why the RAID 1 config, so we can't afford to lose it.
I did find a procedure to reset the admin pw to the factory but I'm afraid if I do that and something goes whacko that I'm going to lose the data on the box and I'd be up the creek.
Also thinking that given the box and the drives are going on 7 years old, it may be time to just get a new one anyhow? I started looking for new boxes with SSDs but in reading I rather quickly dismissed that idea. The only thing we use the box for is storing data. No multi-media, etc - just simple storage. The two 3TB drives is more than sufficient for the two of us.
Anyhow, after all of that babbling, I guess what it comes down to is if you were in my situation, how would you proceed? if I get another and am able to actually recover the admin pw on the one I have now, I wouldn't cry but if I can SAFELY get out of buying another box I'd be ok with that too.
Thanks,
Steve