Author Topic: Issues with TeraStation dropping off network Mac OSX 10.15.5  (Read 117 times)

cpalazini@blackrock.org

  • Calf
  • *
  • Posts: 1

Good morning -

We have had our TS51210R running for a few months now.  We use it solely for media storage for a video editing workstation - Apple's Final Cut Pro X.

We have been experiencing the storage array dropping off of the 10gb connection quite often.

The NAS is connected "directly" to the computer via a direct patch connection, then to an iMac using a SONNET 10GB Thunderbolt 2 adaptor.

We are also connected to the NAS via our house GigaBit connection on another ethernet port.  That connection, via a managed switch, also drops off but not nearly as often.

We would appreciate any thoughts you may have as this happen some five or six times a day - obviously getting the way of our editing process and causing significant frustration.

Thanks

Texturtle

  • Administrator
  • *****
  • Posts: 839
  • RAID is NOT a substitute for a good backup
Re: Issues with TeraStation dropping off network Mac OSX 10.15.5
« Reply #1 on: July 24, 2020, 12:42:11 pm »
Have you contacted tech support?