Author Topic: Mac OS X 10.6 incompatible with HDS-PH160U2-US  (Read 3904 times)

LinTech

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Mac OS X 10.6 incompatible with HDS-PH160U2-US
« on: October 22, 2009, 08:39:26 pm »
   

I have repeatedly attempted to install the Secure Disk Tool onto the system and it just adds a broken shortcut to the desktop which does not link to anything in the system.

 

The downloads located at:

 

http://www.buffalotech.com/support/downloads/

 

for the HDS-PHU2 are almost 1 year old with no updates for Snow Leopard.

 

Is there a software update coming for this or do I need to return the hardware for something compatible with my operating system?


Memoryman

  • El Toro
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #1 on: October 23, 2009, 10:16:28 am »
   

Our Japan engineers tell me that compatibility for Snow Leopard 10.6 and Secure Disc Tool is on their schedule for updating, but won't give me a timeline for completion date.


LinTech

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #2 on: October 24, 2009, 03:52:05 am »
   

I looked into the installer package and found part of the problem.

 

The Secure Disk Tool relies on Rosetta which isn't installed by default in Snow Leopard. The kexts are also only available up through 10.5 so there is no way for this to work in 10.6 without an update.

 

I hope the release is available soon.


7cfm

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #3 on: February 03, 2010, 09:53:21 am »
   

Any update on a timeline for a fix please?


Memoryman

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #4 on: February 04, 2010, 03:23:39 pm »
   

I'm still asking for a timetable or deadline.


7cfm

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #5 on: April 07, 2010, 03:46:49 am »
   

Any update please?


JoshC

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #6 on: April 07, 2010, 03:57:25 am »

We will post the update when its available.


yakabod

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #7 on: April 17, 2010, 09:22:44 pm »
   

This sucks! :(

 

I have a lot of files to transfer over from my PC to MAC.  There is still not a fix?


dcki

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #8 on: April 28, 2010, 04:41:50 am »
   

I have an HDS-PH320U2-US and it just dawned on me last night when I upgraded to Snow 10.6.3 that I wont be getting my data after all.

If I we can get a timeline on the release date for this fix, that would be great!

 


yakabod

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #9 on: May 09, 2010, 10:20:43 pm »
   

Still waiting.... :(


7cfm

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #10 on: June 30, 2010, 07:03:47 am »

Is this still being worked on and if so is there a timetable for a fix yet?


7cfm

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #11 on: September 23, 2010, 07:23:57 am »

Any news from Japan yet?


7cfm

  • Calf
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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #12 on: November 02, 2010, 05:15:24 am »

Any chance of asking Japan how they are getting on with fixing this problem? Its been over a year now and I am still unable to use the disk for its intended purpose. 


campkel

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #13 on: November 24, 2010, 02:36:34 pm »

I'm having the same issue and since it has been a year or more delay on the upgrade, I'm assuming "Japan" is busy. I will be buying a new hard drive today and you can be assured it will not be this brand. I will make sure my contacts know about this lack of customer service.


7cfm

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Re: Mac OS X 10.6 incompatible with HDS-PH160U2-US
« Reply #14 on: January 19, 2011, 07:19:31 am »

Note to support - It is nearly a year since my first post on this thread after I purchased the drive for my wifes birthday to use on her mac. This year she has asked for another encrypted USB HDD to use on her mac as she has been a bit disappointed with the old one on account that we have been waiting for a year for an update from "japan" to make it work with OS X 10.6. Personally I think she should just be a bit more patient but if not I thought I would buty her a Buffalo HD-CXT1.0TU2-EU this year, another Buffalo USB hard drive that is also fully compatible with mac. Before I go ahead and buy the new one, any news on the update please? Thanks in advance from a loyal Buffalo customer.