Author Topic: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7  (Read 364 times)

whozdatrobyn

  • Calf
  • *
  • Posts: 7
LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« on: November 04, 2019, 10:22:41 am »
my LinkStation Duo - LS-WX4.0TL/R1 has been working for the last 7 years, suddenly last week. the drives are not being detected on my computer. first the red error light was blinking. i tried shutting off the NAS and restarting it. Now just the blue power light is on, and still not detected on my computer. not sure what to do. i downloaded the the latest software and the NAS is still not detected.

1000001101000

  • Debian Wizard
  • El Toro
  • ****
  • Posts: 379
  • There's no problem so bad you cannot make it worse
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #1 on: November 04, 2019, 11:42:52 am »
You mentioned downloading software, have you tried using NasNavigator? If the device has gone into Emergency Mode it should be visible in NasNavigator.

whozdatrobyn

  • Calf
  • *
  • Posts: 7
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #2 on: November 04, 2019, 05:52:55 pm »
yes, i've downloaded the NAS Navigator 2, the NAS is not detected

whozdatrobyn

  • Calf
  • *
  • Posts: 7
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #3 on: November 08, 2019, 01:52:46 pm »
The NAS blinks 7 red, what can I do?

1000001101000

  • Debian Wizard
  • El Toro
  • ****
  • Posts: 379
  • There's no problem so bad you cannot make it worse
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #4 on: November 08, 2019, 02:40:36 pm »
7 red blinks usually means that the device is failing to detect the drive/ boot partition. You could try booting with each drive individually to see if one of them still has a valid boot partition.


If you don't need any of the data off the drives you could start over with new ones by following this post:
http://forums.buffalotech.com/index.php?topic=30419.0

whozdatrobyn

  • Calf
  • *
  • Posts: 7
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #5 on: November 08, 2019, 02:56:58 pm »
Thanks for the reply, I actually need the data that is saved on the NAS. How do I boot the drive individually?

1000001101000

  • Debian Wizard
  • El Toro
  • ****
  • Posts: 379
  • There's no problem so bad you cannot make it worse
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #6 on: November 08, 2019, 03:09:35 pm »
by booting with just one drive inserted.


whozdatrobyn

  • Calf
  • *
  • Posts: 7
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #7 on: November 08, 2019, 04:34:58 pm »
i tried to boot each drive separately, didn't work, i even swapped slots, still blinking red, not sure what else to do

1000001101000

  • Debian Wizard
  • El Toro
  • ****
  • Posts: 379
  • There's no problem so bad you cannot make it worse
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #8 on: November 08, 2019, 05:39:22 pm »
If you need the data you might consider data recovery services.

If the drives are still working you can try accessing them from a system running linux.

whozdatrobyn

  • Calf
  • *
  • Posts: 7
Re: LinkStation Duo - LS-WX4.0TL/R1 not detected on Windows 7
« Reply #9 on: November 08, 2019, 07:25:22 pm »
okay, thanks