Machine: TS-RHTGL/R5 F/W 1.33 (1TB)
Awhile back (6 months or so) we needed a mission-critical data storage and were sold this machine by my Dell Representative. He indicated it was "top of the line" and "very reliable".
The server had been getting slower and slower over a a couple of weeks. I contacted Tech Suport via phone and was told to upgrade the F/W, that would fix the problem. That was Tuesday. Yesterday appeared to be fine. This morning all drives were unavailable, and the diplay had the "Message" indicator lit up, and Drive 3 was flashing green; I could not access the webui.
I rebooted the machine (not init- just power down and up again). The machine booted fine and went online, all data was available. About 15 minutes later, I got reports the data was offline AGAIN and the machin now displays "Resynching RAID", and webui showed "system performance decreasing", and logging in the machine is now resynching the RAID.
We are in active production and CANNOT WAIT 6-8 HOURS for this to come back online.
How do i:
1) get the "messages" when the message indicator lights up;
2) identify if drive 3 is going bad; and MOST IMPORTANTLY
3) Kill the RAID RESYNCH until after production hours?
I'd appreciate all thoughts and suggestins - this is a critical issue for us and we are loosing revenue as long as this machine is down.