Author Topic: TeraStation Live Error  (Read 7038 times)

SirWeej

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TeraStation Live Error
« on: September 05, 2009, 08:29:42 AM »
   

Hi, I'm in some trouble.  I've had my terastation (HS-DHTGL/R5 2.14) for a couple of years and it worked fine.  Yesterday, I decided to free up some space so I deleted about 600 gigs of Symantec Backup files of one of my computers.  (That software never worked correctly.)  Toward the end of the deletion (using windows explorer) process it hung.  I tried rebooting the computer and came back to the TeraStation and saw a few more folders which I tried to delete.  Again the process hung.  I decided to reboot the TeraStation and it wouldn't shut down.  It said it was shutting down but didn't for several hours.  I eventually powered it down (pulled the plug).  Since then it hasn't come back up normally.  It does come up and I can connect to it with the web interface.  Also, I can get data from the Info folder.  However, the share folder doesn't come up and I get a message about a network failure.

 

I upgraded the firmware after this happened, now up to 2.14.  When I look at the NASNavigator2 it shows the TeraStation as Unformatted.  I'm running a scan now via the web interface.

 

Any ideas?

 

Thanks

 

Here's a copy of the log from the drive:

 

Sep  4 14:48:32 HS-DHTGLF09 kernelmon: cmd=micon_interrupts
Sep  4 14:48:36 HS-DHTGLF09 last message repeated 3 times
Sep  4 14:48:48 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 14:49:05 HS-DHTGLF09 dhcpcd[754]: terminating on signal 15
Sep  4 14:49:05 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 14:49:05 HS-DHTGLF09 dhcpcd.exe: dhcp request fail. "eth0"
Sep  4 19:26:35 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 19:26:35 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 19:26:35 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 19:26:35 HS-DHTGLF09 kernelmon: cmd=raidresync 1 1 1 0
Sep  4 19:26:37 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 19:26:37 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 19:26:41 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 19:26:41 HS-DHTGLF09 FsckXFS: try to repair XFS....
Sep  4 19:26:44 HS-DHTGLF09 kernelmon: cmd=raidresync 1 0 0 0
Sep  4 19:26:46 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 1 1 1 8 18
Sep  4 19:26:51 HS-DHTGLF09 FsckXFS: done.
Sep  4 19:26:51 HS-DHTGLF09 MountXFS: try to mount [/dev/md2]
Sep  4 19:27:16 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 0 0 1 8 18
Sep  4 19:27:29 HS-DHTGLF09 root: TeraStation VERSION=1.10 SUBVERSION=HDD 2.07
Sep  4 19:27:31 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 19:27:32 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 19:28:23 HS-DHTGLF09 kernelmon: cmd=micon_interrupts
Sep  4 19:28:29 HS-DHTGLF09 last message repeated 6 times
Sep  4 19:40:28 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 19:40:41 HS-DHTGLF09 dhcpcd[761]: terminating on signal 15
Sep  4 19:40:41 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 19:40:41 HS-DHTGLF09 dhcpcd.exe: dhcp request fail. "eth0"
Sep  4 19:43:05 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 19:43:05 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 19:43:05 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 19:43:05 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 19:43:06 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 19:43:11 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 19:43:11 HS-DHTGLF09 FsckXFS: try to repair XFS....
Sep  4 19:43:21 HS-DHTGLF09 FsckXFS: done.
Sep  4 19:43:21 HS-DHTGLF09 MountXFS: try to mount [/dev/md2]
Sep  4 19:43:58 HS-DHTGLF09 root: TeraStation VERSION=1.10 SUBVERSION=HDD 2.07
Sep  4 19:44:00 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 19:44:01 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 19:44:19 HS-DHTGLF09 kernelmon: cmd=micon_interrupts
Sep  4 19:44:50 HS-DHTGLF09 last message repeated 22 times
Sep  4 19:44:55 HS-DHTGLF09 last message repeated 3 times
Sep  4 19:45:01 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 19:45:14 HS-DHTGLF09 dhcpcd[757]: terminating on signal 15
Sep  4 19:45:14 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 19:45:14 HS-DHTGLF09 dhcpcd.exe: dhcp request fail. "eth0"
Sep  4 19:51:08 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 19:51:08 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 19:51:08 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 19:51:08 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 19:51:09 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 19:51:14 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 19:51:14 HS-DHTGLF09 FsckXFS: try to repair XFS....
Sep  4 19:51:23 HS-DHTGLF09 FsckXFS: done.
Sep  4 19:51:23 HS-DHTGLF09 MountXFS: try to mount [/dev/md2]
Sep  4 19:52:01 HS-DHTGLF09 root: TeraStation VERSION=1.10 SUBVERSION=HDD 2.07
Sep  4 19:52:03 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 19:52:04 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 20:21:16 HS-DHTGLF09 dhcpcd[757]: terminating on signal 15
Sep  4 20:21:16 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 20:21:16 HS-DHTGLF09 dhcpcd.exe: dhcp request fail. "eth0"
Sep  4 20:21:16 HS-DHTGLF09 kernelmon: cmd=lanact 0 full
Sep  4 20:27:53 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 20:27:53 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 20:27:53 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 20:27:53 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 20:27:54 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 20:27:59 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 20:28:30 HS-DHTGLF09 root: TeraStation VERSION=2.14 SUBVERSION=HDD 1.02
Sep  4 20:28:32 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 20:28:33 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 20:34:09 HS-DHTGLF09 kernelmon: cmd=micon_interrupts
Sep  4 20:34:16 HS-DHTGLF09 last message repeated 10 times
Sep  4 20:34:19 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 20:34:32 HS-DHTGLF09 dhcpcd[763]: terminating on signal 15
Sep  4 20:34:32 HS-DHTGLF09 dhcpcd[763]: ** DontDownIface=1
Sep  4 20:34:32 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 20:36:41 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 20:36:41 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 20:36:41 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 20:36:42 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 20:36:43 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 20:36:47 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 20:37:01 HS-DHTGLF09 root: TeraStation VERSION=2.14 SUBVERSION=HDD 1.02
Sep  4 20:37:04 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 20:37:04 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 20:38:03 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 20:38:15 HS-DHTGLF09 dhcpcd[762]: terminating on signal 15
Sep  4 20:38:15 HS-DHTGLF09 dhcpcd[762]: ** DontDownIface=1
Sep  4 20:38:15 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 20:41:32 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 20:41:32 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 20:41:32 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 20:41:33 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 20:41:34 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 20:41:38 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 20:42:09 HS-DHTGLF09 root: TeraStation VERSION=2.14 SUBVERSION=HDD 1.02
Sep  4 20:42:11 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 20:42:12 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 20:46:29 HS-DHTGLF09 TeraStation: SHUTDOWN START normal
Sep  4 20:46:40 HS-DHTGLF09 dhcpcd[759]: terminating on signal 15
Sep  4 20:46:40 HS-DHTGLF09 dhcpcd[759]: ** DontDownIface=1
Sep  4 20:46:40 HS-DHTGLF09 dhcpcd.exe: interface eth0 has been brought down
Sep  4 20:50:41 HS-DHTGLF09 TeraStation: Started logchkd
Sep  4 20:50:41 HS-DHTGLF09 TeraStation: Started inetd
Sep  4 20:50:41 HS-DHTGLF09 TeraStation: Started kernelmon
Sep  4 20:50:42 HS-DHTGLF09 kernelmon: cmd=raidrecovery 0 1 1 1 8 1
Sep  4 20:50:43 HS-DHTGLF09 kernelmon: cmd=raidrecovery 0 0 0 1 8 1
Sep  4 20:50:44 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 1 1 1 8 2
Sep  4 20:50:46 HS-DHTGLF09 kernelmon: cmd=lanact 0 half
Sep  4 20:50:46 HS-DHTGLF09 kernelmon: cmd=lanact 100 full
Sep  4 20:50:48 HS-DHTGLF09 MountXFS: mount /dev/md2 fail.
Sep  4 20:50:48 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 0 0 1 8 2
Sep  4 20:51:19 HS-DHTGLF09 root: TeraStation VERSION=2.14 SUBVERSION=HDD 1.02
Sep  4 20:51:22 HS-DHTGLF09 TeraStation: Started errormon
Sep  4 20:51:23 HS-DHTGLF09 TeraStation: #[miconapl.mcon_get_version] mcon_version=TS-HTGL/R5Ver1.0
Sep  4 20:57:34 HS-DHTGLF09 TeraStation PRO[13290]: [Web] Push I'm here button(RemoteAddr:192.168.1.3, RemoteHost:(unknown))
Sep  4 20:57:49 HS-DHTGLF09 TeraStation PRO[13598]: [Web] Push I'm here button(RemoteAddr:192.168.1.3, RemoteHost:(unknown))
Sep  4 21:01:15 HS-DHTGLF09 kernelmon: cmd=raiddegraded 0 8 1
Sep  4 21:01:15 HS-DHTGLF09 kernelmon: cmd=raiddegraded 1 8 2
Sep  4 21:01:37 HS-DHTGLF09 kernelmon: cmd=raidrecovery 0 1 1 1 8 1
Sep  4 21:01:45 HS-DHTGLF09 kernelmon: cmd=raidrecovery 0 0 0 1 8 1
Sep  4 21:01:49 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 1 1 1 8 2
Sep  4 21:02:07 HS-DHTGLF09 kernelmon: cmd=raidrecovery 1 0 0 1 8 2
Sep  4 21:02:27 HS-DHTGLF09 kernelmon: cmd=raidrecovery 2 1 1 1 8 6
Sep  5 04:50:22 HS-DHTGLF09 kernelmon: cmd=raidrecovery 2 0 0 1 8 6
Sep  5 07:20:49 HS-DHTGLF09 TeraStation PRO[9155]: [Web] RAID fail shutdown status was changed
Sep  5 07:20:49 HS-DHTGLF09 TeraStation PRO[9155]: [Web] Change value : info.raidfail_shutdown=off
Sep  5 07:20:49 HS-DHTGLF09 mdscan: mdscan start
Sep  5 07:20:52 HS-DHTGLF09 kernelmon: cmd=raidscan 0 1 1
Sep  5 07:20:58 HS-DHTGLF09 kernelmon: cmd=raidscan 1 1 2
Sep  5 07:21:04 HS-DHTGLF09 kernelmon: cmd=raidscan 2 1 3
Sep  5 07:21:23 HS-DHTGLF09 kernelmon: cmd=raidscan 0 0 2
Sep  5 07:21:33 HS-DHTGLF09 kernelmon: cmd=raidscan 1 0 1


PCPiranha

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Re: TeraStation Live Error
« Reply #1 on: September 05, 2009, 11:28:27 AM »
Sounds like file corruption to me... Do you have the data backed up?

SirWeej

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Re: TeraStation Live Error
« Reply #2 on: September 05, 2009, 11:45:49 AM »
   Uhhh, this is my backup.

PCPiranha

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Re: TeraStation Live Error
« Reply #3 on: September 05, 2009, 11:53:36 AM »
so it is stored initially somewhere else?

SirWeej

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Re: TeraStation Live Error
« Reply #4 on: September 05, 2009, 02:35:24 PM »
   well, some of it is on my local machine but other parts are just on the TeraStation.

PCPiranha

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Re: TeraStation Live Error
« Reply #5 on: September 05, 2009, 02:43:09 PM »
Well the only option would be formatting the drive.  You can do this through the web interface.  This will delete your data, but it will get the unit up and running.

SirWeej

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Re: TeraStation Live Error
« Reply #6 on: September 05, 2009, 03:05:26 PM »
   

There's no way to save it?


PCPiranha

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Re: TeraStation Live Error
« Reply #7 on: September 05, 2009, 03:15:50 PM »

You can try data recovery or data recovery programs like UFS explorer.  For professional data recovery we recommend drivesavers:

 

www.drivesavers.com


SirWeej

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Re: TeraStation Live Error
« Reply #8 on: September 05, 2009, 10:06:44 PM »
   OK Thanks for your help.

daoswald

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Re: TeraStation Live Error
« Reply #9 on: September 06, 2009, 01:15:56 AM »
   

And this serves to demonstrate a few points:

 

First: If it's your only copy, it's NOT a backup.

 

No matter how trouble-free your storage has been historically, if you don't have a backup, you will lose data someday.

 

Back-up everything that's worth keeping.

 

RAID isn't a backup, it's a form of redundancy that still has its limitations, RAID corruption for example.

 

An easy backup solution with Buffalo NAS's is to plug in a USB drive and use it as a backup target.  This is typically a fairly inexpensive solution.  It's still "on site", but at least it ensures that there will be two copies of everything.

 

A better solution is using another Buffalo NAS as a backup target.  That way, you can move the second device to some other location on the same LAN.  For example, you could run network cabling through the attic to your garage at the opposite side of the house from your NAS.  That's a slightly better approach to fire-proofing your backups.

 

Another solution is to make another Buffalo NAS a backup target, through a VPN tunnel.  I haven't tried this, but it should allow you to target a NAS that you set up elsewhere; a friend's home, your office, etc.


Dustrega

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Re: TeraStation Live Error
« Reply #10 on: September 10, 2009, 06:23:05 AM »
@daoswald: eloquently put, thank you.