Author Topic: Critical failure - help me  (Read 566 times)

Hoang

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Critical failure - help me
« on: March 02, 2019, 07:34:40 pm »
Im using TS5400dn but it crashed yesterday. The lcd panel went red but no error message was shown. I can not access it from LAN. Nothing i can do now. Pls help me. I have important data stored there. Thanks a lot

1000001101000

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Re: Critical failure - help me
« Reply #1 on: March 02, 2019, 07:52:52 pm »
does it do the same if you restart it?

fortunately with these units you can connect a monitor to the vga port on the front, it might give you an idea what's going on.

Hoang

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Re: Critical failure - help me
« Reply #2 on: March 03, 2019, 08:36:55 am »
Thank you. I connected it to computer directly and reinstalled firmware and it seems to be working ok now