Author Topic: TS-XE8.0TL/R5 - E06 Lost Boot Image  (Read 414 times)

nofpen

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TS-XE8.0TL/R5 - E06 Lost Boot Image
« on: March 01, 2019, 10:14:43 am »
I have a TS-XE8.0TL/R5 that boots with Error E06 Lost Boot Image.  All attempts to resolve are failing.  I've looked at http://forums.buffalotech.com/index.php?topic=25255.msg90132#msg90132

but when following the links, I do not see a boot image for the NAS I have.  Does anyone link to recovery image and have clear documentation for completing the recovery.

Thanks.

1000001101000

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Re: TS-XE8.0TL/R5 - E06 Lost Boot Image
« Reply #1 on: March 01, 2019, 10:35:11 am »
For these devices (and most Terastation models) you don't need a recovery image and don't need to mess with TFTP because it already has the recovery image built into flash memory on the device.

There's a slight chance the problem you're experiencing is just with the boot partition of the first drive, before trying something more complicated you can try swapping the positions of the drives to see if you can find one that will successfully boot.

If you don't care about the data on the drives the easiest way to proceed is to just wipe the drives (or at least remove the partitions) then re-insert them into the device. Then when you boot it up it will go straight into EM mode. From there you can use tsupdater to repartition and reformat the drives and then re-install the firmware.
See: https://buffalonas.miraheze.org/wiki/Enable_Debug_mode

If you don't want to wipe the drives you could remove the drives and start the device (I believe it will still make it to EM mode that way). You could then re-insert the drives and attempt to re-install the firmware without reformating/repartitioning (which should preserve your data provided there's nothing wrong with the data partitions).



nofpen

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Re: TS-XE8.0TL/R5 - E06 Lost Boot Image
« Reply #2 on: March 01, 2019, 11:11:42 am »
Thank you for reply.

I'm ok with losing all data.  I'm just trying to get it working.  It boots to red LED that shows :

TFTP Mode E06 Lost Boot Image
This Machine IP 192.168.11.150
Server IP 192.168.11.1

Attempted what you suggested which is to launch the tsupdater.  TSupdate indicates no NAS found.  These all new disks as well.  Any further suggestions.

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Re: TS-XE8.0TL/R5 - E06 Lost Boot Image
« Reply #3 on: March 01, 2019, 11:21:49 am »
I could be remembering slightly incorrectly, I did this somewhat recently with my ts-xel but could be mixing that part up.

So, if we can't boot into EM mode from flash we'll need to get the boot files and then get the devices to boot them either by TFTP or from a hard drive.

To extract the boot files from the firmware updater:
https://buffalonas.miraheze.org/wiki/Extract_Boot_Files_from_Stock_Firmware

To boot from them:
https://buffalonas.miraheze.org/wiki/Restoring_Stock_Firmware_without_TFTP
https://buffalonas.miraheze.org/wiki/Restoring_Stock_Firmware_via_TFTP

Once the device boots into EM mode, restore using the debug options of tsupdater:
https://buffalonas.miraheze.org/wiki/Enable_Debug_mode

nofpen

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Re: TS-XE8.0TL/R5 - E06 Lost Boot Image
« Reply #4 on: March 01, 2019, 01:21:48 pm »
Well all my attempts to recover this thing are failing.  Not sure what I'm doing wrong.

I've obtained latest firmware and extracted to folder FIRMWARE.  I then extracted the two files uImage.img to UIMAGE subfolder of FIRMWARE and initrd.img to INITRD subfolder of FIRMWARE.  I located the uImage.buffalo file and initrd.buffalo files from the subfolders and copied to the FIRMWARE folder.  I launched TFTP application and powered on the Buffalo NAS.  I saw files copy and nothing ever happens.

Buffalo NAS still has same error messages on screen.

I'm at a complete loss.  Any other suggestions.

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Re: TS-XE8.0TL/R5 - E06 Lost Boot Image
« Reply #5 on: March 01, 2019, 02:00:35 pm »
A few thoughts:

1. If you can see the files are being picked up that seems like it's working... Try checking in tsupdater to see if the device shows up (I have no idea what the lcd will say).

2. Personally I never use TFTP. It's really slick when it works but it is a pain to troubleshoot and a pain to setup in a lot of cases, I usually go with the non-TFTP method. Admittedly, that requires a bunch of linux command line work which not everyone is as comfortable with.