Author Topic: Boot image fail TS4400R  (Read 1444 times)

ibrahim52

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Re: Boot image fail TS4400R
« Reply #15 on: January 31, 2019, 01:59:43 pm »
I did but tsupdater also fails unfortunately. Will give it a try again tomorrow. Do you have tsupdater for 4000 series specifically?

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Re: Boot image fail TS4400R
« Reply #16 on: January 31, 2019, 02:42:35 pm »
The ts5000 updater you have is named "ts5000_4000-v370.zip" and the window that pops up when you run it says "BUFFALO TS5000 / TS4000 Series Updater Ver.3.70". I think you can be confident you have the right one. The fact that the device shows up in tsupdater also indicates it's a supported device.

The picture you posted a few days ago showed it starting to work but failing because the raid array failed to build (or rather failed to format an array that didn't exist because the build failed). I know from experience this happens when you have less than the minimum number of devices present (which seems to be 4 for every 4 to 8 bay intel-based terastation that I've tested).

If you boot with that same usb image and use that same version of tsupdater (with debug mode enabled and the reformat/repartition options selected) you should be successful.



ibrahim52

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Re: Boot image fail TS4400R
« Reply #17 on: February 10, 2019, 09:42:57 am »
Thank you very much, this is what helped. Buffalo support just saved my day as well as your continuous inputs kept me motivated. Never giving up. Thank you thank you thank you. I removed all drives and used LOW LEVEL FORMAT TOOL to format all previous drives.

1. If you have a brand new unused drive, try the recovery process with it populated only.
2. If otherwise, low level format one of these drives , delete existing partitions and retry the procedure with this drive populated alone in the enclosure.
3. Share a video capture of your observations.

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Re: Boot image fail TS4400R
« Reply #18 on: February 10, 2019, 10:39:57 am »
good to hear.
Does this mean we've confirmed that the ts5000 recovery disk (TS5k_recovery_260.zip) works for this device?

ibrahim52

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Re: Boot image fail TS4400R
« Reply #19 on: February 10, 2019, 01:44:42 pm »
I did not try that but I tried on recovery image sent by them. I think the other solution of using firmware updater for 4000 series should also work same way but this image what they sent was over 1.5gb. Not sure if its ok to share the link here, should I ?

ibrahim52

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Re: Boot image fail TS4400R
« Reply #20 on: February 10, 2019, 01:46:36 pm »
For low level format tool. Link is below.

http://hddguru.com/software/HDD-LLF-Low-Level-Format-Tool/

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Re: Boot image fail TS4400R
« Reply #21 on: February 10, 2019, 02:04:57 pm »
Probably shouldn't post it unless they give you permission. Could you tell us what the filename is though?

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Re: Boot image fail TS4400R
« Reply #22 on: February 10, 2019, 02:10:14 pm »
also, buffalo has a guide for preparing drives before installing them. There's no need to download a shareware program to accomplish . Here is there page describing how to do it.

http://in.faq.buffalo-global.com/app/answers/detail/a_id/13625

It basically just amounts to removing the partition table which can be done on any OS using fdisk/disk utility/gdisk/parted/etc.