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Unable to reset Linkstation

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chkrishna2001:
Please help me I am unable to reset my link station even after following below steps
https://www.buffalotech.com/knowledge-base/initializing-settings-on-a-buffalo-linkstation
my link station keep on blinking the function LED for hours but not resetting
My navigator shows this message
--- Quote ---Connection error:
Drive information not returned.
Error information not returned.
Status:
The unit is in emergency mode. Update the firmware or contact technical support. (2018/12/13 06:37:13)
--- End quote ---

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