Author Topic: Terastation Not Recognised  (Read 123 times)

alfarom

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Terastation Not Recognised
« on: November 01, 2018, 09:57:49 am »
I'm getting hold of a customer's Terastation running a Raid 5 setup. He says a drive failed which he has replaced but now the device is not showing in Windows. I don't know much else yet or anything about Terastations.

Do you think I will just need to run some software on my system to setup the raid 5 again or the customer could be mistaken and the device is faulty rather than the drive he replaced?

I'm guessing that if the device has failed I will have to mount the drives in another computer and use something like Reclaime Pro or Rstudio to rebuild and recover his data.

Texturtle

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Re: Terastation Not Recognised
« Reply #1 on: November 01, 2018, 10:37:38 am »
The first thing I'd recommend is installing NAS Navigator, available from the Buffalo website. That will find any TeraStations on the network and give you the status.

davo

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Re: Terastation Not Recognised
« Reply #2 on: November 01, 2018, 12:24:25 pm »
What model of terastation and what does it say ok the display?
PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.