I have had a TeraStation for over a decade. It has been connected to my router via an Ethernet cable. It suddenly stopped showing up on my network. I moved it and connected it straight to my desktop (again via ethernet). It still doesn't show up in my files. So, I downloaded the NAS software and it detects the device, but errors out saying it can't open the shared folders. It reports the file space about 75% full. Entering the IP address directly into Chrome gets a timeout as well.
The light pattern on the front of the device has 4 yellow lights that I believe indicate 'Status/Full' for all drives (at 11:00/1:00/4:00/6:00 around the face of the circle in the middle of the front panel). The blue connect light is on. The power light is steady. The diag light is not lit. I am used to seeing the lights blink on and off - and now they are very solid and steady.... in this case, I think that is bad.
Any suggestions? I have some very important data I need off of this device.
help?
Alison