Author Topic: Buffalo LS421DE LinkStation Stopped sending e-mail  (Read 85 times)

slwelch33

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Buffalo LS421DE LinkStation Stopped sending e-mail
« on: May 11, 2018, 01:48:55 pm »
I have a Buffalo LS421DE LinkStation unit (1 of 3) that was fine until a couple of weeks ago.
It suddenly stopped sending e-mail status reports to me:
 I have my e-mail address entered into the "Recipient(s)" area correctly.
 I have the SMTP Server Address entered correctly (mail.twc.com)
 I have the SMTP Port entered correctly (587)
 I have the Authentication Type entered correctly (LOGIN (SMTP-AUTH)
 I also have the Password entered.
This LinkStation is set up identically as the other 2 LS421DEs as well as 3 LS441DEs.
I have the reports: HDD status report; Fan error; Disk error selected, but never get any reports
I navigate to the Email Notification Settings and click on "Send Test Email":
 It returns the status "Job completed: Send test email notification" but I never get any e-mail from it.
I have "rebooted" the LinkStation several times, shut it down and left it off for several days, restarted it, but nothing seems to work.
Is there any step/procedure you can recommend to get this unit sending the appropriate e-mails.
BTW, the Firmware Version is 1.84-0.01
Any help would be appreciated.
Thanks,
Steve
steve.welch@tx.rr.com
Steve Welch

Texturtle

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Re: Buffalo LS421DE LinkStation Stopped sending e-mail
« Reply #1 on: May 11, 2018, 02:12:41 pm »
Check with your email provider to make sure they aren't filtering it as spam.

slwelch33

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Re: Buffalo LS421DE LinkStation Stopped sending e-mail
« Reply #2 on: May 11, 2018, 06:59:24 pm »
I have a total of 6 Buffalo LinkStations active in my home and ALL of them are set up to transmit e-mail reports every day.
This unit was working fine up until a couple of weeks ago.
My e-mail provider has never blocked any of these reports.
If they were to block anything, it would be placed into a "junk mail" folder for my inspection.
Steve Welch

oxygen8

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Re: Buffalo LS421DE LinkStation Stopped sending e-mail
« Reply #3 on: May 12, 2018, 01:56:47 am »
analyse /var/log/messages

success
Code: [Select]
Nov  5 20:52:08 QVL root[8638]: [Web] Email status was changed
Nov  5 20:52:16 QVL sSMTP[16717]: Unable to set portno="587"
Nov  5 20:52:16 QVL sSMTP[16717]: Unable to set AuthType="TLS"
Nov  5 20:52:17 QVL sSMTP[16717]: Creating SSL connection to host
Nov  5 20:52:18 QVL sSMTP[16717]: SSL connection using DHE-RSA-AES256-SHA
Nov  5 20:52:19 QVL sSMTP[16717]: Sent mail for XXXXXXXXXXXXX@gmx.de (221 gmx.com Service closing transmission channel)

fail
Code: [Select]
Nov  5 20:50:42 QVL root[8638]: [Web] Email status was changed
...
Nov  5 20:50:49 QVL sSMTP[15035]: Authorization failed (535 Authentication credentials invalid)



try to download the files with CTRL + ALTGR + SHIFT + B

or open ssh
http://forum.nas-hilfe.de/buffalo-technology-nas-anleitungen/ssh-freischalten-auf-einer-ls421de-t2165.html