Author Topic: terastation very slow  (Read 315 times)

aldar

  • Calf
  • *
  • Posts: 6
terastation very slow
« on: May 10, 2018, 03:28:07 am »
Our old TeraStation TS-RXLB08 became very slow.
When we access it via browser before asking for credentials it loads 10-15 minutes with this screen:

then after entering credentials it loads for 10-15 minutes:

Then when we try to do something, session expires.
How to investigate it further?

oxygen8

  • Buffalo
  • ***
  • Posts: 219
  • Giving you some breathing space.
Re: terastation very slow
« Reply #1 on: May 10, 2018, 03:31:57 am »
enable email notification
reboot and check the drivestatus
maybe you have a demaged disk
the securest way is to open ssh and start a long selvetest for each drive

aldar

  • Calf
  • *
  • Posts: 6
Re: terastation very slow
« Reply #2 on: May 10, 2018, 03:34:45 am »
The point is that it's too slow.
While it's loading, session expires.
I am unable to login to allow ssh access or email notifications.

Texturtle

  • Administrator
  • *****
  • Posts: 662
  • RAID is NOT a substitute for a good backup
Re: terastation very slow
« Reply #3 on: May 10, 2018, 09:52:45 am »
It's almost certainly a failing drive that the system hasn't detected. If possible, shut it down and pull the drives one at a time and attach them to a PC. Use a program like CrystalDisk Info to pull the SMART information. It is likely this will reveal which drive is failing, then you can just replace that drive.

aldar

  • Calf
  • *
  • Posts: 6
Re: terastation very slow
« Reply #4 on: June 04, 2018, 10:06:25 pm »
All hards have smart status "good"
I used crystalDiskInfo to check it.
There are 3 drives in RAID5.
Reports on each drive are here: https://drive.google.com/open?id=19s0pehw4QRLpnf3sxHlsmsQYfy_DfLfB

oxygen8

  • Buffalo
  • ***
  • Posts: 219
  • Giving you some breathing space.
Re: terastation very slow
« Reply #5 on: June 04, 2018, 11:15:10 pm »
try with firefox

aldar

  • Calf
  • *
  • Posts: 6
Re: terastation very slow
« Reply #6 on: June 04, 2018, 11:22:19 pm »
Excuse me, I didn't get.
Firefox browser?

oxygen8

  • Buffalo
  • ***
  • Posts: 219
  • Giving you some breathing space.
Re: terastation very slow
« Reply #7 on: June 05, 2018, 12:37:15 am »
Yes