Author Topic: TS1400D stops responding  (Read 27 times)

Adept_hull

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TS1400D stops responding
« on: December 07, 2017, 06:52:31 am »
We're having an issue with a TerStation device, at random intervals the device stops responding to everything but PING. 

We can't access the device using NAs navigator (doesn't even see the device online), can't access using web interface and can't access the shares using Explorer. 

There are no warning lights on the device (power and HDD lights are lit normally). 

To get it back online / accessible we have to power cycle the device. 

After restarting, if we check the logs they show, event logging every 10 minutes UNTIL the device stops responding, then nothing at all in the logs until it power cycled:

Dec  6 06:53:27 TS1400D237 fanctld.sh: temp0=73 temp1=48
Dec  6 07:03:33 TS1400D237 fanctld.sh: temp0=73 temp1=48
Dec  6 07:13:38 TS1400D237 fanctld.sh: temp0=73 temp1=48
Dec  6 07:23:44 TS1400D237 fanctld.sh: temp0=73 temp1=48
Dec  6 07:33:51 TS1400D237 fanctld.sh: temp0=75 temp1=48
Dec  6 07:43:56 TS1400D237 fanctld.sh: temp0=73 temp1=48
Dec  6 07:54:01 TS1400D237 fanctld.sh: temp0=72 temp1=48   <----- device stopped responding here
Dec  6 10:16:10 TS1400D237 linkstation: Started logchkd           <----- device was power cycled and started up
Dec  6 10:16:10 TS1400D237 linkstation: Started inetd
Dec  6 10:16:10 TS1400D237 linkstation: Started errormon
Dec  6 10:16:11 TS1400D237 linkstation: Started kernelmon
Dec  6 10:16:11 TS1400D237 miconmon: disabling watchdog time