Author Topic: Linkstation - Cannot reset admin password  (Read 502 times)


  • Calf
  • *
  • Posts: 3
Linkstation - Cannot reset admin password
« on: October 03, 2017, 05:41:14 am »
Hi all, I put my linkstation aside for about a year and during this time I forgot the password. I have attempted to reset the device as per the instructions on the website to re-initialize (switch off, hold the function button and turn on, while blinking, release and press the function again, then wait 5-10 minutes) without success.  What happens is the following:
1. LS421e reinitializes
2. Nas Navigator (2.91) detects the device indicating drive is unformatted
3. Going to properties and then setting redirects me to the web interface where I am instructed to change the admin password
4. After setting I select next, a dialog box quickly appears saying saving
5. the screen does not go forward, my pass word is still there, my options are to resave or move off this page to the main login
6. Entering the password I set above at the main log in gives me the message "user authentication failed"

I am at a loss as to what I do next

Firmware = 1.34

Note, attempting to update the firmware requires the admin password


  • Tatanka
  • **
  • Posts: 93
Re: Linkstation - Cannot reset admin password
« Reply #1 on: October 03, 2017, 05:49:33 am »
After resetting password, the default admin password is set - password