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Terastation - Cannot access shares or change settings
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Topic: Terastation - Cannot access shares or change settings (Read 2959 times)
jc8711
Calf
Posts: 4
Terastation - Cannot access shares or change settings
«
on:
September 07, 2017, 08:26:00 AM »
Hi All,
I cannot access the shares on our Terastation TS5400R, it just says access denied. So I login to the web interface and try to check the settings of the shares but I get the following error message -
Error: Getting Shared Folder Details - The parameters for the specified method are invalid
This is stopping me from checking the permissions settings on the shared folders. I tried creating a new share for testing but it says there isn't enough disk space, even though there should be at least 2TB free.
The firmware is the latest version.
Any ideas?
Thanks
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jc8711
Calf
Posts: 4
Re: Terastation - Cannot access shares or change settings
«
Reply #1 on:
September 08, 2017, 02:04:07 AM »
I've tried several domain accounts and even the local nas accounts to access the shares but it just says access denied.
When I login to the NAS I keep getting API errors when trying to access menus and functions within the NAS...it's also a little slow.
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davo
Really Big Bull
VIP
Posts: 6149
Re: Terastation - Cannot access shares or change settings
«
Reply #2 on:
September 08, 2017, 02:49:43 AM »
I'm assuming you have tested this on more than 1 browser?
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jc8711
Calf
Posts: 4
Re: Terastation - Cannot access shares or change settings
«
Reply #3 on:
September 08, 2017, 06:32:19 AM »
Yes, Edge, Chrome, Opera. All the same. I've tried different computers for accessing the shares, on the domain and local but no luck.
Is there a way I can connect via the serial port and change settings that way?
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