Frequently missing folder and files in Buffalo Linkstation LS220D

[arieljavier]

We have a critical issue with Linkstation LS200D. After sometime files in the folder were deleted.
the backup log show its doing a backup but the folders are empty (my backup setting is normal)

I really need a technical support from Buffalo to further asses the situation, i can allow the support to remote one computer and do analysis.

Is there a way for me to recover the files?

Some of our employees are so angry because their 1 week files were suddenly gone.

Please help.

[davo]

The Linkstation will not delete files by itself. More than likely you have a user deleting the files.

[MarcoRV]

Same here. Files are suddenly disappearing. Trying to find them on trashbox folder and no one file missed is there.