Firmware update from version 1.60 appeared to have completed. The Details section of the screen stated "PROGRESS: The machine must be restarted to enable the firmware settings. Please wait until the restart process is complete." Fifteen hours later, the in-process icon is still spinning!! Should the reboot have been automatically invoked or was this just poorly worded instructions and I am expected to initiate the re-boot?
PS, is there no way to contact support via E-mail or phone?
