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Email support replies from other customers

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mpiechota:
Anyone else getting replies to other person's email tickets?

I have gotten two now.  Both answers to other person's questions.  Email header looks like it was intended for the other recipient, so I've got no clue yet how I received it.  So far they don't seem concerned... got a "please disregard" on it.

Herought:
The back office team are still human so most probably it was just a mistake, so just ignore it as the email says. I did that same mistake before too.

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