Diag Light flashing and No Tech Support/warranty Reply. (WZR-600DHP)

[Circa]

Hi, I purchased a WZR-600DHP over a month ago and when I got it and powered it up, I could not find a SSID or connect to it via Ethernet.

I contacted to seller and they said to contact Buffalo to make a warranty claim and have my new router fixed.
I emailed buffalo tech support 4 times. Earliest being nearly 30 days ago and only get the reply:

Thank you for contacting Buffalo.
We received your inquiry and will be in touch.

So now I'm here asking on the forum for help or for a buffalo forum rep to PM me because my contact requests are not being answered.
Buffalo Sale and Tech Support WILL NOT reply to my attempts to contact! Been nearly 30 days!!!!


Anyways, My WZR-600DHP does not broadcast an SSID for wireless and will not connect via ethernet.
All my router does is powers on(I know this because the power light says solid on) and the Diag light flashes continuously.

Does anyone know how I can fix my WZR-600DHP or how I can get a reply from my Buffalo Warranty Claim?

Thanks!

[joecop67]

Follow the de-bricking steps at the bottom of this link.
http://www.dd-wrt.com/wiki/index.php/Buffalo_WZR-HP-AG300H

[gdavid58]

Hello , did you un-brick yours?? i have the same problem with the red diag light, and i couldnt fix it yet.. please i wait your reply!!

[joma90]

gdavid58,

Try this http://networkwiki.blogspot.com/2013/06/how-to-de-brick-buffalo-wzr-600dhp.html

Its a trial and error kind of thing when you have a bricked router. It will either work or not work.