Author Topic: is my device still working although its not detected  (Read 999 times)

01mht01

  • Calf
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is my device still working although its not detected
« on: May 02, 2009, 11:40:19 pm »
   my device is a ministation HD-PS160u2-BK, my computer can't detect it, when you plug it in the USB port, orange light appears instead of green light, is it still functioning and can i still use it?

kevin

  • El Toro
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  • Posts: 430
Re: is my device still working although its not detected
« Reply #1 on: May 04, 2009, 04:52:55 pm »

Unplug the drive from your computer, then restart your comp.

 

On the drive there is a round port for DC input, plug the second USB cable into that and then into your comp. AFTER that, you can plug in the attached USB cable and see if the drive appears.

 

If it appears: The drive is not getting enough power through one USB port, therefore needs to be plugged into two.

 

If it doesn't appear:

Go Start>Run> type in "diskmgmt.msc" and click  OK

See if you find this drive listed as "Disk 1", or "Disk 2", etc.

 

 

Also...

What Operating System is on your Computer?

Have you tried other computers?

Message Edited by kevin on 05-04-2009 04:53 PM