Hi all,
I have been using this Buffalo product (HD-GDU3) to backup important work related data in the office. It has been working very well (its been almost a month).
However, today I turned on my PC and noticed that windows 7 cannot recognize it.
I go to device-manager, uninstalled the USB port device , keep it plugged in and restarted.
Didnt work.
It says Device driver software was not successfully installed. I also uninstalled and 'scan for hardware changes', and it can not find it.
I also checked other USB ports and another PC as well. None of them can recognize it. I also checked with my laptop , which I used to back up twice into this external drive, also couldnt recognize it.
I couldnt find a driver software in the website either.
I have 700GB of very important backed up data that I can not effort to lose. Formatting is a very very last option for me right now. I deliberately bought this product for HDR speed up and reliable back up for my work. If it would be photos,videos, etc, it could be still fine but I urgently need to activate my backing up routine in work (more data are coming).
Please help me with this issue.
Kind regards,
Den