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Author Topic: WZR-1750DHP USB3.0 port not working  (Read 2740 times)

teecee

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WZR-1750DHP USB3.0 port not working
« on: August 08, 2013, 12:17:52 PM »
Hi,

I've just received, and set up, WZR-1750DHP today. The USB 3.0 port doesn't seem to work.

I've tried two storage devices, attaching each to the upper (usb3.0) port - I tested this wirth both a USB3.0 flash drive  and a USB3.0 external harddrive... and neither work on this port but both will work on the USB2.0 port.

Is this a known issue?
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ratty2013

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Re: WZR-1750DHP USB3.0 port not working
« Reply #1 on: August 09, 2013, 05:22:32 AM »
Are you using version 2.08 firmware, as this is the latest version?
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teecee

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Re: WZR-1750DHP USB3.0 port not working
« Reply #2 on: August 09, 2013, 06:34:02 AM »
Yes, I'm running the latest firmware, version 2.08.
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Eastmarch

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Re: WZR-1750DHP USB3.0 port not working
« Reply #3 on: August 09, 2013, 07:50:34 PM »
There is a USB LED on the back. What does it do when you plug in a USB3 device?
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teecee

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Re: WZR-1750DHP USB3.0 port not working
« Reply #4 on: August 10, 2013, 04:57:48 PM »
When the usb flash drive is in the USB2.0 slot, a small LED displays solid (continuous/not flashing) blue. When the USB flash drive is the USB3.0 slot, the LED is off.
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teecee

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Re: WZR-1750DHP USB3.0 port not working
« Reply #5 on: August 22, 2013, 06:48:38 AM »
Sounds like the USB 3.0 port not working. Are others having this problem? I'm wondering if this a firmware issue that will be fixed, or hardware and I need to return (what a pain that will be).
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