I am unable to access the shares on our Terastation Duo TS-WX2. I set it up on our network and mapped the primary share to my computer and everything worked fine for a couple months. Then I noticed the mapped drive was not connecting. For a while, I could input the admin username and password and then it would connect temporarily. Eventually, it would not even take my username and password. I also could not view the shares by opening NASnavigator. I then restored factory default on the Terastation(without erasing the drives), but I still cannot access the shares. I get the following message when I try to view the shares through the NASnavigator program:
\\TS-WXL70C is not accessible. You might not have permission to use this network resource. Contact the adminis.... The username could not be found.
Since restoring factory default, I did not protect the shares through the web settings function, and I left the default admin username and password as is. It keeps giving me this message even though I am already logged into the NASnavigator program so I shouldn't need credentials to access the shares.
Anything I can do to access the shares?
Thanks
