Author Topic: Problem with deleted files.  (Read 2789 times)

Scubale

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  • Posts: 2
Problem with deleted files.
« on: November 08, 2010, 04:22:57 PM »
I've been using this Terastation at work for about a year now without any real problems.  Primarily what I use it for is to scan invoices and save to a folder on the Terastation to keep a digital backup of all of our invoices.  Today I scanned in probably 50 pdf files (everything worked fine during the scanning process) then when I went back a few minutes later after I finished, all of the files were gone. Is there any way to recover these files?
SMB log
System Information
TeraStation Name
MEDICALCENTE

 

TeraStation Description
2TB TeraStation

 

Model Name
HS-DHTGL/R5

 

Firmware Version
1.10

 

Current Date and Time
2010/11/8 16:57:50

 

Time Zone
GMT-06:00

 

Windows Network Workgroup Name
WORKGROUP

 

AppleTalk Function
Enabled

 

AppleShare Network Zone Settings
 

 

FTP Server Function
Disabled

 

NTP Function
Disabled

 

Email Alert Notification
Enabled

 

Fan Status
Normal (1050 RPM)

Jotin

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  • Posts: 4200
Re: Problem with deleted files.
« Reply #1 on: November 08, 2010, 04:35:17 PM »

The only way to recover the files is if you had the trash bin enabled. If you did, you could copy the files out of there per each share folder. If not, then no there is now way. 


Scubale

  • Calf
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  • Posts: 2
Re: Problem with deleted files.
« Reply #2 on: November 08, 2010, 04:57:48 PM »

Model number and firmware version should have been in the spoiler tag, but thanks for the reply.