Author Topic: Backup Up Terastation Rackmount 3 - Backup Exec 12.0 SP3  (Read 4229 times)

timothywitos

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Backup Up Terastation Rackmount 3 - Backup Exec 12.0 SP3
« on: January 25, 2010, 11:59:25 AM »
   

I'm attempting to backup a terastation using Backup Exec 12. I've attempted all things i've found such as creating use defined selections to the share on the system instead of the system itself, also changing the account for the backup to be the same as the local admin account on the Terastation.

 

I recently updated to BE SP3 and I get the same error as I had been getting before SP3.

 

 

V-79-57344-3844 - The media server was unable to connect to the Remote Agent on machine 192.168.17.65.
The media server will use the local agent to try to complete the operation.
Access is denied to Remote Agent.  Check the login account for the specified device.

 

 

Any ideas?


JoshC

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timothywitos

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Re: Backup Up Terastation Rackmount 3 - Backup Exec 12.0 SP3
« Reply #2 on: January 27, 2010, 10:17:47 AM »
   

I figured it out...

Create the service account for backup exec local to the TeraStation (same password)

 

Create the userdefined selection the backup exec (\\terastation\share)

 

Then! Login to your backup exec server as the backup exec service account and create the backup job as the service account. Apparently something to do with database ownership in backup exec?

 

Blah blah blah