1- download the nas navi from our download site. Then turn off all firewall and antivirus programs. Then run nas navi,
ANS: turned AV and firewall off, tried both connection methods; a) from the network hub (detects 192.168.11.150 and is unchangable) and b) directly from the desktop (detects 192.168.1.103 and is unchangable), from either setup, navigator did run, sees the TS but am unable to change IP, get it to recognize HDD's. Link to Navigator status window:
http://i7.photobucket.com/albums/y272/wolfman56/NAs_navigator_status.jpg
2- if it does find it: Take the IP address and verify there is fw on it 1.33 it should be.
ANS: Navigator finds TS but as in item #1, I am unable to introduce any changes what so ever.
3- If it finds it and no firmware: - - firmware means it lost it, you must download it from the d/l site and unzip and run the tsupdater after extracting it.
ANS: ran TSupdater and still unable to locate the TS and upload any firmware, regardless of level, see attachecdlink with status message:
http://i7.photobucket.com/albums/y272/wolfman56/terastationisnotconnected.jpg
4- If it does not find it: THen try connect the device to any or all of the 3 machines you have. cat5e or cat6 is recommended and see if nas navi sees it or you can put on the firmware also.
ANS: same results as above, connected to desktop directly, only change noticed was the assigned IP address, which was 192.168.11.150 (192.168.1.103 when connected to network hub). Address cannot be changed manually, CAT5 cabling is used and all other guidelines and recommendations have been applied as suggested.
I am somewhat at a loss as to trying to figuring out how to tackle this, I do not consider myself a noob in this area having worked over 28 years in IT, I did not expect something like this to be so d... complicated, I assumed that aside from having the proper firmware update performed, would have been almost "plug&play"...I guess not! If there's something I'm doing wrong, then I'll gladly slap myself silly but I do not believe this is the case :smileyhappy: ...
Yous assistance is sincerely and gladly appreciated and will certainly help me pinpoint if there's something I'm missing, or in the worst case scenario, this unit has a real problem...
Opened to further suggestions and tips ...
Best to all in the new year and will monitor for additional hints on your behalf...
Cheers,
Serge