I noticed that I had no access to my LS-CH1.0TL-US so I tried to shut it down to reboot. It wouldn't shut down. I finally unplugged it and restarted it. It flashes an error code that I determined to be e15 (hard drive i/o error).
When I press the function button the status light turns to blue and it sounds as if its booting up. But still no joy.
Please help me resolve this. I have not backed up this drive and I have many important files on it.
OS: Windows XP Home SP3
UPDATE (corrected 12-5-09): I read about EM mode and attempted to boot into it. No luck. After holding the function button for six seconds I turned the unit on. After flashing blue, I released the function button and pressed it again, holding for ten seconds. It sounded as if it was booting but then flashed red code e15 (hard drive i/o error).
I am eager to learn more about this error but searches on this site have not shed much light. My questions are:
- Is this indicative of a hard drive failure?
- If not, is this a firmware issue or another hardware issue?
- Does buffalo offer a kit with various software/hardware for data recovery on these units?
- If not, why not? Seems like a disk, cable and connector should do the trick
One thing is for certain, I'll be backing up to, rather than storing on, any future external storage devices.
I could really use some replies here folks. I have design files on that unit and my inability to access them is holding up production.
I am loathe to open the unit and void the warranty until I have exhausted all other efforts so please give me some ideas.
UPDATE: No ideas people? Any input would be appreciated. I have a paperweight on my desk with lots of important stuff inside. Abandon hope and ship it to a data recovery company?
UPDATE: 12-10-09 - Ok, 64 people have viewed this topic (at the time if this update). Must be some people interested in the outcome. I know I am. Can anyone help?
UPDATE: 12-28-09 - Am I posting this in the wrong area? Why can't I get a reply? Even an educated, informed "You're SOL" would be some help.