Author Topic: Need help with recovering files from HD-1.0TGL Terastation  (Read 3637 times)

stevie

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Need help with recovering files from HD-1.0TGL Terastation
« on: June 02, 2009, 01:57:02 pm »
   

HI

 

My Terastation recently crashed and I need to recover some files from the Raid 5 setup. I read one of the forums that setting up a linux machine maybe able to get the files back. I already have a Red Hat linux setup but not sure what to do in terms of recovering the files.

 

Would someone please offer some advice?

 

Thanks in advance...


PCPiranha

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #1 on: June 02, 2009, 03:23:31 pm »
That's not something we can directly support, but I'll see if I can find some pointers for you. In the meantime, can you detail for me what happened to the terastation? That may affect what process you can use.

stevie

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #2 on: June 02, 2009, 03:41:03 pm »
   

Thanks PCPiranha,

 

The motherboard/raid controller took a drive and the entire terastation is now malfunctioning. I am not able to access anything in the drives. I called tech support and they confirmed the board is bad. They did mention I might be able to recover the data if I connect the drives to a Linux machine.

 

Any help would be greatly appreciated...

 


PCPiranha

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #3 on: June 02, 2009, 03:50:01 pm »

It appears that since the original Terastation uses a PowerPC processor, you can't just mount the drives into any Linux machine and expect to recover the data... you would need a PowerPC Mac running Linux. This is because x86 (regular PC) processors are big-endian, and PowerPC processors are little-endian.

 

It may just be better to use UFS Explorer to recover this data.  The liscense costs about 50$, I believe.

 

Sorry for the confusion


stevie

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #4 on: June 02, 2009, 05:36:24 pm »
   

Is the UFS Explorer the only option at this point? I do not have access to a powerPC MAC

 

 

Thanks


PCPiranha

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #5 on: June 02, 2009, 05:47:36 pm »
It is really the only option besides power PC and data recovery specialists

stevie

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #6 on: June 02, 2009, 06:05:22 pm »
   Thank you very much PCPiranha!

lklive

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #7 on: July 08, 2009, 12:06:05 pm »
   

Hi PCPiranha,

 

Thanks for this this information. I have a similar problem. My LinkStation Live (HS-DH500GL) stopped working (it powers of automatically and starts beeping within minutes after I turn it on) and I pulled out the hard drive and plugged it into a external hard drive enclosure to retrieve data from it. I got UFS Explorer but when I connect the enclosure to a windows PC through USB it does not detect the drive. 

 

I tried to read data from this hard drive using a Ubuntu boot disk on a PowerPC Mac. Ubuntu detects the 4 partitions but was able to mount only one partition. It was unable to mount the main XFS partition which is approximately 465GB. When I try to mount this partition it gives the 'mount: /dev/sdb6: can't read superblock' error. 

 

I also tried updating the firmware on the linkstation box to the latest one using a Windows PC but it did not work. Everything kept freezing and soon the unit would power off with a beeping sound.

 

Please let me know if anyone has any suggestions as to how I can recover data from this hard drive.  


Colin137

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Re: Need help with recovering files from HD-1.0TGL Terastation
« Reply #8 on: July 08, 2009, 02:53:56 pm »

lklive,

 

If it's giving you superblock errors, there's a problem with the filesystem (corruption, most likely). xfs_repair MAY help fix the filesystem, but BEWARE... this may damage the data more. So if you're ok with the risk that the data may become completely unrecoverable, try xfs_repair.

 

Otherwise, I suggest contacting ESS Data Recovery (http://www.datarecovery.com/).

 

 

This is general advice, not official recommendation.

Message Edited by Colin137 on 07-08-2009 02:57 PM