Author Topic: LS-WTGL - EM-Mode - then won't show on navigator  (Read 3705 times)

Phybill1

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LS-WTGL - EM-Mode - then won't show on navigator
« on: July 07, 2009, 01:42:55 PM »
   

LS-WS2.0TGL/R1

Windows XP

On network with one workgroup/domain

 

 

I have a LS-WS2.0TGL/R1 that recently went into EM-Mode. I called Tech support and they instructed me to flash the firmware with the 3.09 version. When I tried to do this it gave me an error about disabling firewall and reinstalling. When I click on the message my LS then disappears on the Navigator and no matter how I restart the device, it does not show up on the Navigator.

 

When it orginally loaded I also got the following message:

 

The bad sectors of disk 2 reaches emergency level.

The EM-Mode was detected. Update firmware or contact your local technical support.

 

HELP!!!

Message Edited by Phybill1 on 07-07-2009 01:45 PM

PCPiranha

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Re: LS-WTGL - EM-Mode - then won't show on navigator
« Reply #1 on: July 07, 2009, 03:28:53 PM »
Unfortunately bad sectors on this unit is a critical error.  If the unit is still in warranty you can contact our support line.

Phybill1

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Re: LS-WTGL - EM-Mode - then won't show on navigator
« Reply #2 on: July 08, 2009, 08:24:51 AM »
   Thanks PCPiranha , I contacted support and they are processing an RMA for a return and exchange of my unit.