Just spent 45 min on phone with tech support before getting disconnected.... I completed the setup process, everything worked liked it was supposed to, I can see it on my network map, but am unable to see it to access it or move files to it. Tried mapping a network drive, but it keeps prompting for a username and password. I enter the password I created and it says it is invalid. Cannot access it from my other computers either. The primary machine has Vista Ultimate and the other I was working on has XP home edition. It works when connected via USB, but not when I switch it to LAN. It was first connected to a Netgear network switch, but I switched it to connect directly to my Linksys router, still nothing. Pinged it from both machines successfully. Getting very frustrated!!! Any suggestions?