Author Topic: ts-1.6tgl/r5 - E04 - cannot load kln  (Read 3982 times)

ws-vienna

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ts-1.6tgl/r5 - E04 - cannot load kln
« on: April 24, 2009, 05:55:51 AM »
   

After a power blackout our Terastation 1.6tgl/r5 signals E04 and does not boot anymore.

 

No Firmware-Update was done recently!

The Terastation has been running for years without any problems.

 

The most important issue is to get read-access to the data, which is stored in the RAID.

 

Can the HDDs be read using a linux-system?

 

Is it advisable to do a firmware upload via TFTP, as described in the thread

Pro II - System Error E04- Failed to Load Kernel(Flash Error) ?

 

Is "TFTP Boot Recovery TS-HTGL-R5 1.20.exe" the right tool for the ts-1.6tgl/r5?

 

Any help is appreciated.

Thanking you in anticipation!

 

Wolfgang


Dustrega

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Re: ts-1.6tgl/r5 - E04 - cannot load kln
« Reply #1 on: April 24, 2009, 04:27:37 PM »

To answer your questions:

 

  1. The HDDs can be read by any OS that has EXT3 support (i.e. Linux)
  2. A TFTP option is not possible with these units as they have a different architecture from the Pro II
  3. No, please refer to number 2.
Sorry, but recovery methods for these devices are limited to pretty much hooking up the HDDs to a Linux based OS.

ws-vienna

  • Calf
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  • Posts: 2
Re: ts-1.6tgl/r5 - E04 - cannot load kln
« Reply #2 on: April 24, 2009, 05:29:59 PM »
   Thank you for your quick response.