Author Topic: problems with ext 500 gb hard drive  (Read 2199 times)

djbigmike602

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problems with ext 500 gb hard drive
« on: January 05, 2009, 07:11:51 pm »
   

I have model HDHS500U2

 

i purchased it around a year ago and use it to store all my mp3's and pics and some minor music videos.

 

the main usage is when i run my dj equipment and use it since i have more gig of music than my laptop can fit. but the main issue is that when i plug it in.....i flip the switch to turn on and nothing happens...the green light wont come on and i try and try and i will get a quick spark of a green light then go off...

 

i have to do this several times just to get it to come on....which sucks cuz in my line of work...my whole collection of music is on there...so i hope it doesnt go out.....

 

how do i fix this without buying a new one? is it something i can fix or do i need to send back for warranty?


Matt_M

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Re: problems with ext 500 gb hard drive
« Reply #1 on: January 06, 2009, 04:18:34 pm »
This is most likely a physical issue, you will want to contact your local support office about setting up an RMA if it is under warranty.