Author Topic: Unable to download firmware update  (Read 1521 times)

IamSpartacus

  • Calf
  • *
  • Posts: 5
Unable to download firmware update
« on: June 04, 2012, 07:30:06 am »



Model; Linkstation Duo 6TB  (LS-WX6.0TL/R1-EU)  firmware; v1.43  configured as RAID 1.

I keep getting pestered that a new firmware revision is available, but when I attempt to download it etc, the the "UPDATING FIRMWARE" page eventually comes bacjk with error message

Downloading of the firmware image failed. Check the connection to the Internet, restart the LinkStation, and then wait a short time before trying to update again.

So I am confused as the NAS has 'inet access to know my firmware uis out of date, but is unabvle to download such.

I already have gateway, Primary DNS & Seconmdary DNS addresses set correctly. Are there additional 'net nettings to set up ?.


IamSpartacus

  • Calf
  • *
  • Posts: 5
Re: Unable to download firmware update
« Reply #1 on: June 05, 2012, 04:29:48 am »

Well, have manually updated to 1.56 as per   FAQ (2 of 5): Force Firmware update procedure    but would still like to know why I am unablet to do it via the web browser.

 


westport

  • Calf
  • *
  • Posts: 1
Re: Unable to download firmware update
« Reply #2 on: July 11, 2012, 07:04:31 am »

I have the same problem.  I have 5 Link Station drives and am having the same problem with all of them.

I have been able to update with no problems in the past.  I really am not liking the procedure (Faq 2) to force the update.  Is there an easier way?